Privacy Policy
Last updated: January 2025
Best on Ground ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
1. Information We Collect
Account Information
When you create an account, we may collect:
- Email address
- Display name
- Username
- Profile picture (if provided)
- Favourite team preference
Social Login Information
If you sign in using a social provider (such as Google), we receive basic profile information as authorised by you during the login process.
Voting and Activity Data
We collect information about your use of the Service, including:
- Player votes you submit
- Matches you interact with
- Voting history and patterns
Usage Information
We automatically collect certain information when you access the Service:
- Device type and browser information
- IP address
- Pages visited and features used
- Time and date of visits
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the Service
- Process and record your votes
- Display leaderboards and voting statistics
- Communicate with you about the Service
- Improve and optimise the Service
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Third-Party Services
We use the following third-party services that may collect information:
Supabase
We use Supabase for authentication and data storage. Supabase processes your account information in accordance with their privacy policy.
Analytics
We may use analytics services to understand how users interact with the Service. These services may collect anonymised usage data.
4. Data Storage and Security
Your information is stored on secure servers. While we implement appropriate technical and organisational measures to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your data may be stored on servers located outside Australia. By using the Service, you consent to the transfer of your information to these locations, where data protection laws may differ from Australian law.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. We may retain certain information as required by law or for legitimate business purposes.
6. Your Rights
Under the Australian Privacy Act, you have the right to:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your account and associated data
- Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Privacy Act
To exercise these rights, please contact us at the email address provided below.
7. Cookies and Tracking
We use cookies and similar tracking technologies to maintain your session and preferences. These are essential for the Service to function properly. By using the Service, you consent to our use of cookies.
8. Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: hello@feltlab.dev
You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.